FAQ

How do I find the NinjaTrader® Machine ID?

You can locate the machine ID by the following:
– Control Center > Help > About…
– Machine ID: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Please copy and paste the Machine-ID in the appropriate field, when purchasing an indicator to speed up the activation of your licence.
If you provide your Machine-ID when ordering, no further E-mail communication is needed.
If you have any questions, please contact us.

When is my license activated?

We’re based in Germany. We will always activate your license within 48 hours after the payment is approved. During busy periods or at holidays/weekends it might take a bit longer.

Purchase

Products can only be purchased through our reseller MyCommerce/Digital River/Share-it. When you purchase a product at MyCommerce/Digital River/Share-it, you are asked for your name, contact details, payment information and NinjaTrader® Machine ID (for license management purposes).
We do not get any of your payment information.

MyCommerce/Share-it Customer Care Center
MyCommerce/Share-it My Account

Pricing

Our products are listed including VAT. All orders are subject to our Return Policy, Disclaimer, Terms and Conditions and License Agreement.
If you have any questions, please
contact us.

Which trading platforms do you support?

Our indicators are all for NinjaTrader 7 or 8. If you don’t have NinjaTrader, visit their page and sign up for a FREE demo of their trading platform.

If I buy a new computer, can I transfer the indicators?

When you upgrade your computer, we will transfer your license to the new one without any charge. Please tell us your new machine ID. The old machine ID will be deactivated.

Can I use the indicators on more than one machine?

Our licenses are valid for one machine. If you need more than one license, we will be pleased to offer you a special discount.

Who supports my indicator?

Support is FREE (via email). If you need additional support, we have options available for that.
If you experience an error message, either copy the text or take a screenshot and contact us.

How to install Price Action Indicators in NinjaTrader

NinjaTrader 7
1. Download the indicator .zip file to your desktop
2. From the NinjaTrader Control Center window select the menu File > Utilities > Import NinjaScript
3. Navigate in the import window to desktop, select file to import and click open button

NinjaTrader 8
1. Download the indicator .zip file to your desktop
2. From the NinjaTrader Control Center window, select Tools>Import>NinjaScript Add-On
3. Navigate in the import window to desktop, select file to import and click import button

How to install the TrueType font for the Buy Sell Pressure Indicator

The Buy Sell Pressure indicator uses a special TrueType font to display it’s symbols. This special TrueType font is contained in the “PriceActionFont.zip” file. Download here.
Install the TrueType font into Windows for a correct display of the indicator symbols.
1. download the “PriceActionFont.zip” file from the indicator page and open it
2. double click on the file “priceaction.ttf” (the TrueType font file) to be installed in Windows

(if you want to uninstall the font later, use the Windows Control Panel)

How to install alert sounds into Ninjatrader

Download the “SoundFiles.zip” file from the indicator page and open it. The  file contains sound files for all of our available paid indicators.
You just need to copy the .WAV files to the sound folder of NinjaTrader and start using them as alert sounds in the settings of the indicators:

  • NinjaTrader 8, 32-bit Windows → C:\Program Files\NinjaTrader 8\sounds
  • NinjaTrader 8, 64-bit Windows → C:\Program Files (x86)\NinjaTrader 8\sounds
  • NinjaTrader 7, 32-bit Windows → C:\Program Files\NinjaTrader 7\sounds
  • NinjaTrader 7, 64-bit Windows → C:\Program Files (x86)\NinjaTrader 7\sounds

What are the names of the indicators?

All Price Action indicators have names starting with PA***.
The other indicators are helper indicators, but can be used on their own as well (e.g. BloodHound).
They plot as a histogram.